FAQ

How do I get started?

image210

You will get started by completing an application  by clicking the button below. Applicants receive follow-up communication within 48 hours.

Apply Here

What is the pay rate?

image211

 They pay varies between clients but is usually between $9.00 to $16.00 an hour and there are often opportunities for incentives.

What equipment will I need?

image212

You will need a computer that meets the minimum technical requirements for the clients. For the full list please click the link below.

Find out more

Where do I need to live?

image213

We contract with agents throughout the US but currently are unable to contract with agents who live in California, Connecticut, Maryland, Massachusetts,  New York, Oregon, or Wisconsin. 

If you reside in one of the states listed above please visit our money resources page for other options. 

Money Resources

What fees are involved?

image214

There is a fee for the cost of each client certification course. Those fees can be as low as $5 and up to $149 but we also offer certification reimbursement. There is also the IBO fee of $50 per pay period that INCLUDES the Arise platform usage fee of $19.75 and covers 24/7 support, research and resolve any issues, processing your invoices and payments for work performed. You can deduct ALL fees paid when filing your taxes, something that W2 employees can no longer do because of the Tax Cut and Jobs Act.

How many hours am I required to work?

image215

Most clients do require that you work a minimum of 15-20 hours a week during their hours or operation.  You are usually allowed to work more as long as they are available.

Can I contract with more than one client?

You can work for multiple clients and it is actually recommended to account for seasonal fluctuation in the call volume. 

How long before I start to work?

You will be able to start earning revenue as soon as you have completed the client certification course which averages 2-6 weeks. The certification period is NOT paid because this is an independent contractor position but there are some clients who have a nested/blended period usually the last week of certification where you can start to earn revenue. 

Still have questions?


Please contact us by clicking the button below.

Contact us